Contact Us

Your questions are important to us!

At Direct Coins, our goal is for you to have a gold class customer experience, from shopping online to the moment you receive your latest order.

If you have any questions, comments or feedback, please contact us using the form below, click our online chat or call 1300 338 894 during the hours of 9AM-4PM AWST (GMT + 8), Monday to Friday.

You may be able to find the answer to your question by accessing our extensive Customer Service portal which includes FAQ’s on shipping, payments, products and security.