DIRECT COINS: account activation and NEW WEBSITE INFORMATION

IMPORTANT: PLEASE CONTACT US TO ACTIVATE YOUR NEW ACCOUNT (ONLY REQUIRED IF NOT ACTIVATED)

In June 2025, we launched our new website, designed to be more intuitive, informative, and engaging. A key focus during its development was to enhance the security of your information.To ensure your data remains protected and to grant you access to your account on the new platform, we sent an email to all existing customers asking them to activate their account.If you missed this email or haven't had a chance to activate your account yet, don't worry. Please contact us through our online chat (available in the bottom right corner of our website) or via our Contact Us page. We'll then send you a secure link to activate your account.

 WANT TO KNOW MORE ABOUT OUR NEW WEBSITE?

Our brand new website, launched mid 2025 has been designed with your feedback and our expertise! We've worked hard to create a more intuitive, informative, and engaging experience. To help you understand the changes here's a quick summary of what's new and improved, as well as reassuring you that we're still the same trusted partner, just with a fresh look and feel!

WHAT'S NEW & IMPROVED?

• Fresh Look & Feel: A fresh, modern look, including a enhanced logo and a redesigned website for easier navigation and a smoother user experience.
• Enhanced User Experience: Find what you need faster with improved search, mobile enhancements, clearer menus, and a more streamlined layout.
• Mobile-Friendly Design: Access our site seamlessly from any device – your phone, tablet, or desktop.
• Expertise & Premium Selection: Expect even more premium products curated with deep industry knowledge and market insights.
• Up-to-Date Information: We've reviewed and refreshed all content to ensure you have the most accurate and relevant information at your fingertips.
• Upgraded Communication: Expect more timely and relevant updates, especially for unforeseen delays and pre-sale items.
• Collector's Edge Newsletter: An enhanced newsletter that delivers new coins, exclusive pre-orders, and valuable collecting insights directly in your inbox.
• Upgraded Rewards Program: Enjoy more value and exciting new ways to earn and redeem your points. See here for all the details.
• More Secure: Enhanced security ensures safer data and transactions, requiring a password reset for existing accounts.

STILL YOUR TRUSTED PARTNER

While our look has evolved, one thing remains constant: we are still the same trusted partner you've known for the past 13 years. Our commitment to providing authentic coins, exceptional quality, and outstanding service hasn't changed. We're dedicated to being Australia's Premier Choice for Authentic Coins & Collectors.

Your experience is incredibly important to us as we roll out these exciting changes. We've aimed for minimal disruption, but with any major launch, there might be a few bumps. If you have any questions, spot an issue, or simply want to tell us what you think, please don't hesitate to reach out. We're confident you'll love the improvements and enjoy exploring all the new features.

Thank you for being a valued part of the Direct Coins community!