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Privacy Policy

 

Our privacy policy is designed to comply with all relevant Australian privacy laws. This gives peace of mind to our valued customers and ensures your personal information is safe and secure at all times. If you are unsure or have any questions about our privacy policy please email us at admin@directcoins.com.au

This website is owned and operated by Direct Coins and will be referred to as "we", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website www.directcoins.com.au, which is set out on this website page. This Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on our website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

  • Personal information about visitors to our website is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

  • Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from this website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting information on Registered Customers

  • As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
  • Registration is completely optional. Registration may include submitting your name, email address, postal and billing addresses, telephone numbers, and option to receive updates and promotional material and other information. You may access this information at any time by logging in and going to your My Account page.

Marketing

  • Upon subscription to our e-newsletter, you give us permission to send you promotional and marketing emails directly related to Direct Coins and / or our products or suppliers products.

Credit Card Details

  • Occasionally credit card details are stored for the processing of payments and will be deleted immediately once payment is processed.

Disclosure

  • Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
  • We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

  • Direct Coins uses Paypal to process online credit card transactions. PayPal provides a safe and secure means of collecting online payments and is trusted worldwide to millions of merchants and consumers. All online credit card transactions performed on this site are secured payments. PayPal is fully PCI compliant. For more information please visit PayPal.
  • To ensure maximum security we use GeoTrust True BusinessID with Extended Validation (EV) SSL certficates. Our GeoTrust SSL certificate enables up to 256-bit SSL encryption to provide peace of mind for our valued customers. For more information please visit GeoTrust.

  • We strive to ensure the security, integrity and privacy of personal information submitted to our site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  • However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  • In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information from Users

  • Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
  • We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
  • This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

  • We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected at admin@directcoins.com.au
  • In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other Websites

  • We may provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

Problems or questions

  • If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns. If you have any further questions relating to our privacy policy, or you have a problem or complaint, please contact us at admin@directcoins.com.au
  • For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to this website. We do not make any representations about third party websites that may be linked to this website.

This Privacy Policy has been specifically drafted for, and provided to Direct Coins by a professional legal representative.
 
Contact Us
 
PO Box 2111
Wangara DC, WA 6947
Australia
1300 338 894

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