What are your shipping rates for delivery within Australia?
We offer a flat-rate shipping fee of $9.95 for all orders shipped within Australia. Orders over $199 qualify for our free shipping offer.
How long will it take to process my order?
Sending your order quickly and safely is our number one priority. Our order processing times are generally 2-3 business days for stocked items.
What if my order is damaged in transit?
In the very unlikely event your order is damaged in transit, please contact us immediately and we will work with you to achieve a positive outcome.
Do you offer Express Post shipping within Australia?
Yes. We offer Express Post shipping service for select stock products. Please check your cart for availability of this service.
Which carriers do you use for shipping within Australia?
We use Australia Post for the majority of our deliveries within Australia. To ensure your order is delivered safely and securely, we use the Australia Post eParcel service.
Do you offer international shipping?
Orders over $599 qualify for our free shipping offer.

We offer very competitive shipping rates to the countries listed below. If your country is not listed, please contact us as we are consistently expanding our global shipping destinations.
How long will it take to receive my order?
Once shipped, a confirmation is sent to the order email provided at checkout which will include your tracking information.
How do I track my order?
To access your tracking number, please check the email provided at checkout for your shipping confirmation or Sign In to your account.
How will my order be packaged?
Direct Coins take pride in sending every coin very carefully packaged, using protective wrapping and / or protective fill, to ensure your order arrives safely and without damage.
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